Reference

How langi69 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your sessions and process your payments through DANA, OVO, and GoPay.

Account data onlyDANA, OVO, GoPay wallet contextNo third-party sellingYour right to request deletionIndonesia-applicable scope

Explore the Lobby Read FAQ

What We Collect and Why We Use It

langi69 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when you register — your name, email address, date of birth, and the payment method you choose, whether that is DANA, OVO, or GoPay. When you top up or withdraw, we log the transaction reference and wallet ID so we

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can match your balance correctly. We also collect technical data automatically: your device type, session timestamps, and the pages you open inside the lobby. This helps us detect unusual login attempts and keep your account secure. We do not store your full e-wallet PIN or password
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— those are handled entirely by DANA, OVO, or GoPay on their own servers. We may share limited data with payment processors and identity-verification services only when it is needed to complete your transaction or meet a legal obligation. We do not sell your personal information
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to advertisers or unrelated third parties. Availability of our services depends on local law and eligible regions in Indonesia. If you are in Yogyakarta or anywhere else in Indonesia, the same data practices apply to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to see what data we hold, ask us to correct it, or request that we delete your account record, contact our support team directly. We handle data requests separately from general account help, so use the channels below and mention that your message is a privacy request. We aim to respond within the timeframe required under applicable local law.

Team online

Live Chat

Open the chat widget inside your account dashboard and type 'privacy request' so our team routes your message to the right person immediately.

Email Support

Send your full name, registered email address, and the specific data action you want — access, correction, or deletion — to our support email address.

Account Settings

Some data preferences, including marketing email opt-out and session cookie settings, can be adjusted directly inside the Privacy section of your account settings page.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption to every data exchange between your device and our servers, including when you confirm a GoPay top-up or submit account verification documents. Data we no longer need for legal or operational purposes is deleted on a rolling schedule. Here is what that looks like in practice across four key areas.

Cookie Use

We set session cookies to keep you logged in and analytics cookies to see which lobby sections get the most use. You can reject non-essential cookies via the banner shown on first visit.

Account Security

Every login triggers an OTP sent to your registered mobile number. If the OTP fails three times, your session is locked and you must verify identity again before access is restored.

Data Retention

Transaction records tied to DANA, OVO, or GoPay are kept for as long as required by applicable financial regulations. Profile data you have not used in an extended period may be flagged for deletion review.

Third-Party Sharing

We share data only with payment processors, identity-check services, and regulators when legally required. No marketing firms or data brokers receive your personal details from us.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how we handle account and payment data. If yours is not here, the support channels listed above are the fastest way to get a direct answer.

We collect your name, email, date of birth, and the e-wallet you link — DANA, OVO, or GoPay. We also log device type and session timestamps for security purposes.

Yes. Send a data-access request through live chat or email, confirm your identity, and we will compile a summary of the personal data held under your account record.

We share only the transaction reference needed to confirm a payment with DANA, OVO, or GoPay. We do not pass your full wallet profile or account balance to any third party.

Contact support and state clearly that you want a deletion request. We will close your account, remove personal data where retention law allows, and confirm by email when complete.

Your password is stored as an encrypted hash, not plain text. Your DANA, OVO, or GoPay PIN is never transmitted to or stored on our servers — it stays within each wallet app.

Yes. The same data practices apply to all accounts in Indonesia, including Yogyakarta, where local law and eligible regional access conditions are met.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How langi69 Handles Your Personal Data

How to Reach Us About Your Data

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Information

Cookie Use

Account Security

Data Retention

Third-Party Sharing

Common Questions About Your Privacy Rights

01 What personal data does langi69 actually collect when I register?

02 Can I ask to see all the data you hold on my account?

03 Does langi69 share my wallet details with other companies?

04 How do I ask for my account data to be deleted?

05 Are my login details and PIN stored on langi69 servers?

06 Does this privacy policy apply to me if I access the site from Yogyakarta?

Privacy Policy

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